Automate content personalization for your marketing team

marketing sales customer experience
Engage customers with sophisticated, individually crafted documents, reports and assessments – online and offline
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Escono brings you a unique combination of front-end authoring tools, backend workflows and auto-generation of personalized content

Front end tools
Create engaging user experiences
Create beautiful forms, surveys, questionnaires, ROI calculators and product configurators using the Escono drag-and-drop builder. Brand with your colours, fonts and logos. Embed in your pages or deploy under your domain. Run on desktop, tablet and mobile.
Backend tools
Automate business logic and apply data transformations
Analyze input automatically using Escono’s powerful rule-driven workflow engine. Transform data using familiar spreadsheet tools. Incorporate information from CRM, ERP and other sources in your organization to create sophisticated, personalized content flows. Trigger actions in your CRM, send out email notifications and more.
Content auto-generation
Feed back personalized content
Delight customers with responses that speak directly to their interests. Place personalized content from your worklows in predesigned, fully branded layouts. Deliver as HTML in the page or as PDFs and PowerPoint documents for download, now or later.

Free up your team and delight your customers. Use Escono to deliver high-touch experiences with low-touch resources

Marketing
Bring in more high-value opportunities with benchmarking studies and maturity assessements
Position your brand as an authoritative source by offering customers valuable insight early in the relationship.
Invite prospects and customers to participate in benchmarking surveys and maturity assessments. Follow up with detailed, personalized reports that enable you to start conversations about the benefits of your solution or service.
With Escono, you can do all this while minimising the workload for your marketing team.
Sales
Accelerate the funnel with individually-crafted touch points and sales documents
Reduce friction and increase pipeline velocity with automated, personalized touch points that integrate directly with your CRM and ERP. Make it easy for customers to explore your offering with online configurators and self-service information vending.
Empower your inside and outside sales teams with sales materials that feel like they have been hand-crafted. Eliminate repetitive tasks such as manual document personalization. Use Escono to pull in data from across your organization and generate presentations which are optimized for each and every customer.
Customer experience
Turn customers into fans
Make sure key metrics such as your Customer Satisfaction Score, Customer Effort Score and Net Promoter Score are constantly updated with Escono’s powerful data transformation tools.
With Esonco, you can quickly configure an NPS popup or a wide-ranging satisfaction survey. Deploy on your existing pages or as standalone experiences and push responses to your CRM. Find promoters and reward them, identify detractors and convert them.

Why Escono

Flexible
Escono is flexible. However you prefer to work – including on-premise – Escono adapts to meet your organization’s needs.
Scalable
Escono leverages Microsoft Azure’s highly dependable cloud technologies to deliver high-availability, high-capacity presence, however heavy your load.
Secure
Control access to the backend – and the front end – with roles-based accounts. Track actions with the audit trail facility.
Unlimited
Escono has no limits for enterprise customers – no artificial constraints on numbers of responses, projects or team members.
Customised
We will help you and your team configure Escono just the way you want, or our Professional Services Team will build the functionality you need, just for you.
Compliant
Escono has tools to help your organisation meet responsibilities such as GDPR and industry-specific regulatory compliance.
Onboarding
We help minimise on-boarding times with individually tailored setup packages including custom design and coding – whatever you need.
Training
Escono is easy to use, but every tool has a learning curve. We help maximise team productivity with training that focuses on your objectives.
Priority Support
Priority Support typically resolves issues in hours, and ensures timely escalation when needed.
Multi-language
Escono supports localization for all major languages and cultures.
See what you can do with Escono
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